Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. 3872. Meeting daily, weekly, and monthly production objectives. We'll be seeing you at 6:30 p.m. at Sherman Elementary! BLUERIDGE TRANSPORTATION GROUP, LLC We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. ENGLISH. How do I change the phone number on my account? Ability to use sound judgment, coming to logical conclusions. color: #fff; Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. Funds are available immediately and you may drive the road after reloading. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. How do I contact customer service? For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. Howeveryou identify and whatever your background, we encourage you to apply today. Must be able to adapt to dynamic, quickly changing telecommunications environment. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Last Modified May 6, 2020. Everyone is always so nice and helpful when dealing with the staff at Resource. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. Customer Service. Referrals increase your chances of interviewing at Harris County by 2x. Ability to speak effectively on the telephone. Never worry about a negative balance, violations, fines, or fees. Why isnt my app updating my tolls? Please allow 24 hours for a customer service agent to respond to emails. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. Job: HCTRA VEC - Violation Collections- Downtown | Entry Level Jobs Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. Shift: 7am-3pmMust Be Bilingual. For questions about the Grand Parkway, . .script("/js/multiple-select.js").wait() Get a free Virtual Credit Card to signup for Subscriptions. HCTRA Harris County Toll Road Authority The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. For quicker assistance, please have one of the available items below ready when contacting HCTRA. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. color: #fff; I have worked here for over 3 years and I have the utmost love and appreciation for this company. Log in to manage your EZ TAG account. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. HCTRA Harris County Toll Road Authority } 281-875-3279. HCTRA Harris County Toll Road Authority More Harris County Toll Road Authority FAQs. Ripoff Report Needs Your Help! Harris County Toll Road Authority Employee Reviews for Customer Service /* only load jQuery if not present */ List of Harris County Toll Road Authority employees - SignalHire color: #203f48; Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Users can even use credit cards to replenish their account. They understand our culture and the positions we have open and provide candidates the fit it well. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. College Recruiter believes every student and recent grad deserves a great career. Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. First, please verify that your account was in good-standing at the time of the invoice of violation. Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. padding: 0 20px 0 20px !important; border-color: #376d7d; color: #376d7d; Prefer to pay as you go, and Pay your way? 6538 South Frwy. Mobile:832.725.5443 Prefer an automatic monthly subscription? If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. } } They found me something that really suited my personality and the type of work I like and they found it fast! English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). These essential cookies may also be used for improvements, site monitoring and security. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . Prior experience in a customer service-related role. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. No minimum balance required. 77401 X | CLOSE. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . Very friendly employees easy to communicate with and have questions answered. Important: All applicants must complete the assessment. Password reset instructions will be sent to your email address if it has an associated account. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. hctra login - nppez.bluejeanblues.net Learn more in our Cookie Policy. You may also call 866-978-5061 during normal business hours. You may notice that you have taken trips that have not posted to your account yet. Purchase your BancPass Toll Sticker online or at participating retailers. Ability to use calculator, having above-average mathematical skills. color: #376d7d; Houston, Texas, United States. Full Name. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. } HCTRA Harris County Toll Road Authority place i need to cancell all the service thank you. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Visit Harris County Toll Road Authority Website. + EZ TAG phone number . DONATE NOW! 3rd Shift 11pm-7am Non-Bilingual or Bilingual. We have over 1,000,000 users and companies will listen to us. What If I have a violation or pay-by-mail notice in the mail? You choose when and how much to replenish! And Use The Features That www hctra org login Offers On Their Portal. Please allow 24 hours for a customer service agent to respond to emails. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. High School diploma or equivalent required. Commute & Mass Transit and other bills can be paid at doxo. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. No endorsement has been given nor is implied. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . HCTRA - Violation Collections Department/Collections. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. You may visit their website or send an email request by clicking HCTRA Email Support. You may choose to opt-out of ad cookies. } | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Reported Issues: 4 Comments. .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { HCTRA Harris County Toll Road Authority TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. Schmeka Jones - Customer Service Representative - Harris County Toll Email Address. All Rights Reserved. HCTRA Harris County Toll Road Authority. HCTRA Harris County Toll Road Authority The latest review Lien release was posted on Sep 19, 2022. Logos and other trademarks within this site are the property of their respective owners. Other payments may have a fee, which will be clearly displayed before checkout. background-color: #203f48; Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC If i have to pay somthing place contact me. color: #376d7d; You can pay for a Toll Violation Invoice you received in the mail online. CSC Phone, Email, Address, Customer Service Contacts | ComplaintsBoard gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . Join to view profile . Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. 1st. HCTRA Employee Reviews for Customer Service Representative - Indeed The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. .hmg-jb-bg-primary { Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. 281-875-EASY (3279) Roadside Assistance. } } 3,107,130 Active TxTags as of March 1, 2023. HCTRA Harris County Toll Road Authority Click the link in the email we sent to to verify your email address and activate your job alert. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Payments are free with a linked bank account. Dont have an EZ TAGaccount? By Travis_McGee . 1485. Be safe from hackers and unwanted bills. Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. Monthly statements allow you to view your account activity. Are you logging into your TxTag account for the first time on our new website? Please read this page for more information on HCTRA.org's language translation. Brittani Nelson - IT Systems Specialist II - Harris County Toll Road Houston, TX 77040. .hmg-jb .apply-progress-bar li.active > a, Customer Service Hours Track correspondence sent, received, or requiring further action in case management system. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. The minimum reload amount is $15. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. Hilton Honors Number. For example, if a User wants to reload $20, the User will be charged $22. .hmg-jb-mobile-footer-nav>li>a { You can unsubscribe from these emails at any time. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. The best way to manage your account is by downloading the app. Everyone is always so nice and helpful when dealing with the staff at Resource. As Texas slashes tollway fines, Houston drivers are faced with - Chron How is the BancPass Toll Sticker program different from other toll tag programs?? Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount.
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